How do I send an invoice to the debt collector?
How to Send an Invoice to the Collection Specialist
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From the main menu, click on Invoices to view your customer invoice list.
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Select the checkbox next to the customer and the specific invoice you want to assign.
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Click the Action button — a pop-up window will appear.
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In the right-hand panel, open the Actions dropdown list and choose Send to Collection Specialist.
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Click Continue to confirm.
Your selected invoice(s) will now be sent to the Collection Specialist for further follow-up.